Delivery Information

We are committed to ensuring that your orders are delivered promptly and securely. Below are the details regarding our delivery services for customers in the United States and Europe.

1. Shipping Areas

We offer delivery services to customers within the United States and Europe.

2. Delivery Time

• Processing Time: Orders are processed within 1-2 business days after confirmation.
• Shipping Time: Delivery times vary based on the destination:
  • United States: 10-15 business days
  • Europe: 15-30 business days

Please note that delivery times are estimated and may vary due to factors beyond our control, such as customs delays and local postal service performance.

3. Shipping Methods

We offer the following shipping methods:

• Standard Shipping: Delivery within the estimated time frames mentioned above.
• Express Shipping: Faster delivery options are available at an additional cost. Delivery within 1-3 business days.

4. Shipping Fees

Shipping fees are calculated based on the order amount and delivery location:

• United States:
  • Orders under $50: $5.99
  • Orders $50 and above: Free
• Europe:
  • Orders under €50: €6.99
  • Orders €50 and above: Free

Express shipping fees vary and will be displayed at checkout.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.

6. Customs and Import Duties

For orders shipped to Europe, customs and import duties may apply. These fees are the responsibility of the recipient and are not included in the shipping charges. Please check with your local customs office for more information.

7. Delivery Issues

If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at sodoit.shop@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.

8. Delivery Restrictions

We do not deliver to P.O. boxes or military APO/FPO addresses. All orders must be delivered to a physical address.

9. Changes to Delivery Information

If you need to make any changes to your delivery address after placing an order, please contact us immediately. Changes can only be made before the order has been shipped.

10. Contact Us

For any questions or concerns regarding delivery, please contact us at:

Email: sodoit.shop@gmail.com

We strive to ensure your complete satisfaction with our delivery services and appreciate your business.